As one of the most ancient tenets of human societies, money and finance have been constantly evolving with advances in technology and science. As technology continues to take leaps and bounds and permeates every aspect of life, we can expect banking and finance to change.

So, how will technology transform financial services in the next few years? We asked experts to share their perspectives, and here are five trends we think are worth watching. 

Natural language processing

The past decade has seen tremendous advances in natural language processing, the field of artificial intelligence that extracts meaning and context from spoken and written language. Natural Language Processing (NLP) provides an unprecedented opportunity to obtain value from Word and PDF documents, emails, chat logs, social media posts, and the vast amounts of unstructured data that constitute much of the web.

In the world of finance, we’re already seeing the benefits of natural language processing in banking chatbots, legal document scanning, and other applications. But the best is yet to come. 

“Customers already interact with banks using unstructured data today (e.g. providing a scan of a passport, a salary slip or annual report for a loan application),” says Dennis de Reus, Head of Artificial Intelligence at ABN AMRO. “I expect we will see a lot more applications of AI within the existing processes. Looking further out, I think the role of external unstructured data will grow, for example, by taking into account recent news articles to prevent fraud or other criminal behavior by clients.”

“In the future, AI will support every customer interaction,” de Reus adds. “It will connect you to the best person, it will make personalized suggestions to ABN AMRO employees on the best answers for your question, it will suggest personalized/bespoke solutions, it will automatically summarize your conversation and send

(Bloomberg) — Mercari Inc., the online flea-market operator that has become one of Japan’s most closely watched tech ventures, is closing in on new highs as the stock has drawn both big and small money.

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The company has already grown to command the largest weighting on Japan’s startup-focused Mothers index as individual investors buy in — of some 230 of the largest Japanese companies with market value of over $5 billion, Mercari has the third-highest percentage of individual shareholders. Then on Oct. 7, Los Angeles-based money manager Capital Group declared it had taken a 5% stake in Mercari.

That’s helping propel the stock to near the 6,000 yen mark it hit just once, on the day it listed to great fanfare in 2018. After a rapid decline, the stock has worked its way back up this year, fueled by its first quarterly operating profit. That’s been helped by the coronavirus pandemic, which has boosted usage of its online marketplace where users buy and sell items.



graphical user interface, chart, histogram: Mercari shares are nearly back to the post-IPO pop


© Bloomberg
Mercari shares are nearly back to the post-IPO pop

Mercari fell 0.2% in Tokyo on Tuesday. A gain of just 3.3% in the next trading session would see it match the 6,000 yen high.

Mercari is something of a rarity in Japan, which has few tech startups that have swelled to the size of the $8.6 billion company, according to Ikuo Mitsui, a fund manager at Aizawa Securities Co., who is still bullish on the firm after the share surge.

“In Japan there are very few companies like this, light on assets and not requiring large-scale capex,” he said. That’s why many are piling onto the stock, he added.

It’s even more unusual for being a Japanese startup that is starting to see success on its app outside of its home

(Bloomberg) — Mercari Inc., the online flea-market operator that has become one of Japan’s most closely watched tech ventures, is closing in on new highs as the stock has drawn both big and small money.

Loading...

Load Error

The company has already grown to command the largest weighting on Japan’s startup-focused Mothers index as individual investors buy in — of some 230 of the largest Japanese companies with market value of over $5 billion, Mercari has the third-highest percentage of individual shareholders. Then on Oct. 7, Los Angeles-based money manager Capital Group declared it had taken a 5% stake in Mercari.

That’s helping propel the stock to near the 6,000 yen mark it hit just once, on the day it listed to great fanfare in 2018. After a rapid decline, the stock has worked its way back up this year, fueled by its first quarterly operating profit. That’s been helped by the coronavirus pandemic, which has boosted usage of its online marketplace where users buy and sell items.



graphical user interface, chart, histogram: Mercari shares are nearly back to the post-IPO pop


© Bloomberg
Mercari shares are nearly back to the post-IPO pop

Mercari is something of a rarity in Japan, which has few tech startups that have swelled to the size of the $8.6 billion company, according to Ikuo Mitsui, a fund manager at Aizawa Securities Co., who is still bullish on the firm after the share surge.

“In Japan there are very few companies like this, light on assets and not requiring large-scale capex,” he said. That’s why many are piling onto the stock, he added.

It’s even more unusual for being a Japanese startup that is starting to see success on its app outside of its home country. The pandemic was a boon to its U.S. operations, which saw gross merchandise value (GMV) jump almost threefold in the quarter ended June from

By Suzanne Barlyn

NEW YORK, Oct 12 (Reuters)Asian stocks were set to rise on Tuesday as a renewed tech rally and fresh optimism that Washington would deliver a coronavirus relief package helped lift global equity markets.

Shares in Apple Inc AAPL.O surged 6.4% on Wall Street on Monday ahead of an expected debut of its latest iPhone on Tuesday, helping boost technology stocks, while Amazon AMZN.O rallied 4.8% ahead of its Prime Day shopping event this week.

CommSec Senior Economist Ryan Felsman said a COVID-19 resurgence in Europe and the United States is partly fueling the tech rally.

“Once again, there is a desire to hold the stay-at-home types of technology stocks…which will still generate profits and will be greatly oriented to a more challenging economic environment,” Felsman said.

On Wall Street, the Nasdaq Composite .IXIC on Monday staged its biggest one-day rally in a month, jumping 2.56%. The Dow Jones Industrial Average .DJI rose 0.88% and the S&P 500 .SPX gained 1.64%.

The U.S. dollar was pinned near a three-week low and gold, another safe-haven asset, stayed below a three-week high, slapped by investor demand for risk. The U.S. bond market is closed on Monday for Columbus Day.

MSCI’s broadest index of Asia-Pacific shares outside Japan .MIAPJ0000PUS closed 0.11% higher.

Australian S&P/ASX 200 futures YAPcm1 rose 1.05% in early trading. Hong Kong’s Hang Seng index futures .HSIHSIc1 rose 0.11%.

E-mini futures for the S&P 500 EScv1 rose 0.01%.

The dollar index =USD fell 0.078%, with the euro EUR= unchanged at $1.1813.

The pan-European STOXX 600 index .STOXX rose 0.72% and MSCI’s gauge of stocks across the globe .MIWD00000PUS gained 0.01%.

Bets that more U.S. stimulus was in the offing came despite signs that talks in Washington had stalled again, leading the Trump administration to call

NEW YORK (Reuters) – Asian stocks were set to rise on Tuesday as a renewed tech rally and fresh optimism that Washington would deliver a coronavirus relief package helped lift global equity markets.

Shares in Apple Inc

surged 6.4% on Wall Street on Monday ahead of an expected debut of its latest iPhone on Tuesday, helping boost technology stocks, while Amazon

rallied 4.8% ahead of its Prime Day shopping event this week.

CommSec Senior Economist Ryan Felsman said a COVID-19 resurgence in Europe and the United States is partly fueling the tech rally.

“Once again, there is a desire to hold the stay-at-home types of technology stocks…which will still generate profits and will be greatly oriented to a more challenging economic environment,” Felsman said.

On Wall Street, the Nasdaq Composite <.IXIC> on Monday staged its biggest one-day rally in a month, jumping 2.56%. The Dow Jones Industrial Average <.DJI> rose 0.88% and the S&P 500 <.SPX> gained 1.64%.

The U.S. dollar was pinned near a three-week low and gold, another safe-haven asset, stayed below a three-week high, slapped by investor demand for risk. The U.S. bond market is closed on Monday for Columbus Day.

MSCI’s broadest index of Asia-Pacific shares outside Japan <.MIAPJ0000PUS> closed 0.11% higher.

Australian S&P/ASX 200 futures

rose 1.05% in early trading. Hong Kong’s Hang Seng index futures <.HSI>

rose 0.11%.

E-mini futures for the S&P 500

rose 0.01%.

The dollar index <=USD> fell 0.078%, with the euro

unchanged at $1.1813.
=>

The pan-European STOXX 600 index <.STOXX> rose 0.72% and MSCI’s gauge of stocks across the globe <.MIWD00000PUS> gained 0.01%.

Bets that more U.S. stimulus was in the offing came despite signs that talks in Washington had stalled again, leading the Trump administration to call on Congress to pass a less ambitious coronavirus relief bill.

U.S.