(Bloomberg Markets) — JOYCE CHANG

Chair of global research at JPMorgan Chase & Co.

a person posing for the camera: Joyce Chang

© Bloomberg
Joyce Chang

What’s your morning ritual when working from home?

Coffee first, scan the print newspapers delivered to my door second.

What has brought you joy this year?

The biggest windfall was the “live” time with my two kids. If I were to do over anything in my career, I would have better balanced my work-travel schedule and time with family.

What was your most significant accomplishment in 2020?

A crisis is always an opportunity to set precedents. The way that we work, share information, communicate, and interact with clients is forever changed.

What would you do differently if you had to go through a lockdown again?

Embrace disruption.

What will 2020 be remembered for?

Speed. Paradigm shifts. Zero yield. Cultural intelligence: the need for people to be seen, heard, and treated fairly.


Chairman of NatWest Group Plc

Howard Davies wearing a suit and tie

© Bloomberg
Howard Davies

What’s your morning ritual when working from home?


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Dragging a reluctant dog round the village to wake myself up and confirm that there is a world outside Zoom.

What has brought you joy this year?

A first grandson, and the discovery of some excellent Austrian pinot noir.

What was your most significant accomplishment in 2020?

I made a set of card models of Brutalist London buildings, which reminded me that there are aspects of London I don’t miss.

What would you do differently if you had to go through a lockdown again?

Move promptly to Sweden.

What will 2020 be remembered for?

The pandemic itself, but the explosion of government debt might merit a footnote, whose long-term consequences are uncertain.


Chief economist of the International Monetary Fund

What’s your morning ritual when working from home?


  • Nick Dauk is a freelance travel writer and copywriter. At 22, he quit a salaried job in retail to finish his bachelor’s degree and switch career paths.
  • When he was laid off six years later from his job at a sports broadcasting company, Dauk says he looked back to mistakes he’d made at 22 to guide his transition into freelancing.
  • Dauk says he learned it’s important to have a solid plan before quitting and losing a stable paycheck, and it’s key to know yourself as a professional to avoid becoming another anonymous job seeker.
  • Visit Business Insider’s homepage for more stories.

At 22, I quit a salaried management position at a college bookstore to finish my Bachelor’s degree. 

I spent seven years working in retail, and felt I’d achieved all that I wanted to in that industry. So after graduation, I began working at a major sports network. Although I never considered a career in broadcasting, I was able to transition from a freelance production role to a salaried position as an operations manager. After six years with the company, I was laid off at 28 years old.

My decision to completely abandon a stable career in retail was risky, so was my choice to accept a severance and not pursue another role within one of the largest broadcasting companies in the world.

I made a number of mistakes after quitting the bookstore that completely disrupted my professional life for the next six years. The lessons learned from these missteps, however, actually helped me survive the layoff, and successfully transition into a new career almost immediately. 

Mistake No. 1: Quitting without a plan

My long-term plan was to leave the retail industry behind and secure a management position in a different industry, before eventually transitioning into a writing career. The

Karime Sanchez Karime Sanchez

Karime Sanchez’s parents were always telling her she was spending too much money.  The 21-year-old Texas A&M student ignored them – until they stopped paying her bills.

I didn’t realize how much I was actually spending on doing my fun stuff,” says the community health major, who plans to attend nursing school. “I had no idea. It was way more than I imagined.”

Like many college students – she took a crash course in Adulting 101 teaching herself everything from how to budget to how to cook.

“My mom always did everything for me – I had to learn the ropes,” Sanchez says.

According to a recent Wallet Hub study, 6 out of 10 college students say their financial literacy has improved during the pandemic – and 40 percent surveyed say have learned a lot more about saving.

People’s Real Tips for Real Life spoke to students across the country to get their best finance tips.

Don’t Buy Textbooks Full-Price

The biggest piece of advice Mercedes Owens gives to incoming freshman: Never buy new textbooks. “In my four years, I think I bought two textbooks,” says Owens, a 21-year-old senior at the University of Pennsylvania majoring in economics and minoring in consumer psychology.

On the first day of class, she asks professors if owning a hard copy of the book is required. “They’re so expensive,” says Owens, who is president of her school’s Undergraduate Assembly. “I wouldn’t recommend spending $300 on a book if it’s optional.”

Looking to save on something you’ll only use for a semester? Many textbook companies make their online versions available at discounted or bulk prices. You can also find copies of most textbooks on reserve at the campus library, buy or rent used copies at heavy discounts, or ask your