Insurers have confirmed that pledges to support people working from home due to coronavirus and motorists whose habits have also changed because of the pandemic will last until at least the end of this year.

he Association of British Insurers (ABI) said the extra support already in place, which was due to expire at the end of October, has been extended until December 31 2020.

The ABI said this could be of significant help to many of the UK’s 17 million home insurance policyholders and 27 million motor insurance customers.

Under the temporary support measures, if someone is an office-based worker who is working from home because of the pandemic, their home insurance will not be affected. They do not need to contact their insurer to update their documents or extend their cover.

And if someone has to drive to and from their workplace because of the impact of Covid-19, their insurance policy will not be affected, the ABI said.

Also, if someone is using their own car for voluntary purposes to transport medicines or groceries to support others who are impacted by Covid-19, their cover will not be affected.

This applies to all categories of NHS volunteer responders, including transporting patients, equipment, or other essential supplies.

If someone’s work is critical to the national response to Covid-19 and they need to use their own car to drive to different locations for work purposes because of the impact of coronavirus, their cover will also not be affected.

The temporary pledges remain under review, and the next review of home and motor insurance will take place before December 31.

The ABI said that if policyholders have longer-term changes in their working-at-home or driving patterns that will continue into the next 12 months and they are renewing their insurance policy, they should

For the second month, New Jersey residents are complaining of shockingly high utility bills after months of estimated meter readings, according to dozens of NJ.com readers and complaints to the Board of Public Utilities.

Between Aug. 24 and Sept 24, the Board of Public Utilities received more than 229 complaints regarding high utility bills for PSE&G, 36 for JCP&L, 26 for ACE and nine for Rockland, spokesman Peter Peretzman said in a statement to NJ Advance Media.

“My bill, it’s over $500,” said Kevin Davitt of Glen Rock. “We have a window unit so it eats up the electricity in the summer, but this was just unusually high.”

And Hoboken resident Kailey Elfstrum said her bill jumped from $106 to $523. While she expected her bill to go up when she moved from her one-bedroom apartment across the street to her two-bedroom apartment, she was dismayed at the hundreds more she suddenly owed.

Along with dozens of other confused customers, they reached out to PSE&G customer services, which has seen an increase in customers calling about skyrocketing bills due to estimated meter readings.

The utility giant explained that one of Gov. Phil Murphy’s executive orders enacted during the height of the coronavirus pandemic barred utility workers from entering people’s homes. That meant the company had to estimate meter readings beginning in March and through the summer, said Fred Daum, Executive Director of Customer Operations.

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Electricity usage history and average monthly temperature are two big factors that come into play with estimating usage, he said in an interview.

For example, if a customer’s August bill was estimated, the company looks at average temperature this year — 77 degrees — compared to last year’s 76 degrees. The customer’s usage should be very

“If you are having an increase in sales and in productivity, the workers should share in that benefit,” said Marc Perrone, president of the United Food and Commercial Workers union, representing tens of thousands of grocery store workers. “Right now, the owners of these companies are the only ones benefiting.”

Labor experts and Wall Street analysts also predict that the job of picking items off the shelf and taking them to a customers’ cars can easily be done by machines, which means that the boom in jobs may be fleeting.

Even now, that work is highly automated. Workers fulfilling curbside orders at Walmart use a hand-held device that indicates the order in which they should pick each item, for maximum efficiency.

“They can sometime feel like robots,” Mr. Perrone said.

A recent report by the Labor Center at the University of California, Berkeley, and the nonprofit Working Partnerships USA predicted that workers would come under new pressure as stores began to resemble Amazon warehouses, and noted that “stock clerks’ jobs seem destined for more radical change than any of the other major retail job categories.”

“On the store floor, they also will be more frequently prompted by ‘alerts’ to replenish stock,” the report said. “As with cashiers, this could make stocker jobs more varied and interesting, but in combination with new ways of tracking work, it also could result in jobs that are surveilled, closely watched, sped up and stressed.”

Jean-André Rougeot, chief executive of Sephora Americas, said that on a recent visit to Walmart, he saw more employees pushing carts for pickup orders than he did shoppers. He anticipates that people will return to Sephora’s stores to touch and try its beauty products, but acknowledged that the pandemic would transform how people shopped and received goods.

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a small boat in a body of water: MailOnline logo


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Savvy drivers and homeowners who switch their insurance provider every year may be facing a steep rise in the premiums on offer from next year. 

The financial watchdog is proposing to ban what has become known as the ‘loyalty penalty’ from late 2021, potentially saving some 6 million customers £3.7billion over 10 years. 

Currently in the motor insurance market premiums rise by an average of 2.54 per cent at renewal, according to Consumer Intelligence. In home insurance, premiums go up by an average 12.67 per cent every year. 

Banning this will mean that insurers can no longer reserve the best deals for new customers while at the same time charging more to existing policyholders who don’t switch away when they renew. 



a small boat in a body of water: The FCA plans to ban insurers from raising premiums for loyal car and home customers


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The FCA plans to ban insurers from raising premiums for loyal car and home customers

It comes after years of campaigning from This is Money and others warning about the penalty and encouraging customers to fight back. 

While the rule change is good news for the majority of policyholders who choose to stay with their existing provider, it is likely to penalise those who have bothered to shop around. 

Insurance experts Consumer Intelligence said: ‘One thing is absolute – premiums are going to rise. 

‘In the current model, insurers offer heavily discounted new business prices to acquire new customers, but don’t make profit until year two or three of the policy. So naturally, prices will need to even out to support the sustainability of the industry.’

The price of loyalty penalty 

The FCA has calculated the differences in prices paid by existing and

Of the 3,800 layoffs announced by the Allstate Corporation on Tuesday, about 1,000 are related to refunds customers received during pandemic shutdowns, the Wall Street Journal reports.

Of the 3,800 layoffs announced by the Allstate Corporation on Tuesday, about 1,000 are related to refunds customers received during pandemic shutdowns, the Wall Street Journal reports.

Nam Y. Huh/Associated Press

Of the 3,800 layoffs announced by the Allstate Corporation on Tuesday, about 1,000 are related to refunds customers received during pandemic shutdowns, the Wall Street Journal reports.

Allstate said in a press release that it would implement a multi-year restructuring plan that includes job cuts for employees in claims, sales, service and support roles.

From Logan Moore of the Wall Street Journal:

“Of the job cuts, about 1,000 are tied to the company’s pandemic-related refunds to policyholders, Allstate Chief Executive Thomas Wilson said in an interview.

Those refunds were driven by a sharp decline in driving by car owners amid government-order shutdowns and fear of Covid-19, especially in the early months of the pandemic. Many insurers reduced customers’ bills as claims volume fell.”

SHELL JOB CUTS: The oil and gas company, which employs 8,000 in Houston, will cut about 10 percent of workforce


Allstate stated it expects to incur about $210 million, pre-tax, in severance and employee benefits, plus real estate exit costs of about $80 million, pre-tax, from office closures. The plan includes merging Esurance and Allstate operations.

In the press release, Wilson said the restructuring plan is “necessary to provide customers the best value.”

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